As the Lucky Mobile brand in Canada continued to grow its service, there was a growing need to empower clients to manage their prepaid service on the go. As a result, the Lucky mobile team launched the My Account app with a full suite of self serve functions empowering Lucky mobile customers to easily manage their services. In the Lucky My Account App, you can: • Register for Automatic Top-Up • Top-Up your account with a credit card, Visa Debit card or Top-Up Card • Monitor your usage • Manage your Add-Ons • Check your balance • Reset your voicemail password • Chat with service representatives And much more!
Contributors:
| VP of Digital: | Alain Dadoun |
| Program and Delivery Directors: | Roberto Lancione, Ashish Saxena & Robyn Lamarre |
| Program Manager: | Helene Moukannas |
| Product Manager: | Jeremie Racine |
| Product Owners: | V. Fellegi, M. Fellegi, L. Cloutier, Y. Smili, P. Fournier , F. Landry, N. Langovisth , R. Simon |
| UX Design: | William Sanderson, David Deskin, Piero Lopane |
| Engineering and Development Managers: | Yvan Stern-Plaza, Karanjit Singh |
| Quality Assurance : | Giulio Bisante, Shelender Awasthi |
| Marketing Communications: | Sinthu Maria Antony, Janice Thomas |
BELL CANADA
Location: Canada